Every question, answered before you ask

Your price is fixed by bedroom and bathroom count before the cleaning starts. No hourly billing, no running clock, no surprise totals. The full table is on the pricing page for anyone to see.

No. If the home's condition turns out to be significantly different from what was described, we contact you and agree on any change before work starts. Nobody springs a new number on you at the door.

Tight scope and lean overhead. Each service covers a written checklist and nothing vague, we run without an office, and we market efficiently. The savings come from how the business runs, not from underpaying the cleaning pros.

A home that's been cleaned within roughly the last 60 days. If it's been longer, book a deep cleaning first so the flat-rate math stays fair for you and the cleaner. We'll always tell you honestly which one you need.

Yes: 20% off the standard rate for weekly, 15% for biweekly, 10% for monthly. Upkeep takes less time than a first visit, and the discount passes that along.

Never required, always appreciated, and 100% goes to your cleaning pro. If you want a benchmark: $10 to $20 for a standard visit, or 15 to 20% on larger one-time jobs like deep and move out cleans. Recurring clients often tip occasionally, around holidays, or after an especially great visit rather than every time.

Reschedule or cancel free with 24 or more hours' notice. Inside 24 hours a $70 fee applies, because your cleaner reserved that slot and turned down other work for it. Most of that fee goes directly to the cleaner.

Send the quote form with bedrooms, bathrooms and your city. We reply with your exact flat rate and available dates. Confirm one and a vetted cleaning pro is assigned.

Austin usually books within 2 to 3 days and same-day is sometimes possible. Dallas-Fort Worth, San Antonio and Houston run slightly longer as those rosters grow.

No. Most clients leave a door code, lockbox or front-desk instructions. You're notified when the cleaner arrives and when the job is done.

Rough guide: standard cleans run 2 to 4 hours, deep cleans 4 to 6, move outs 4 to 7, depending on size and condition. Your confirmation includes an estimate.

It depends on the home and the schedule. We staff each job with the cleaner or team that fits the size, scope and timeline, and recurring clients keep the same cleaner or team on every visit.

The cleaner waits 15 minutes and we attempt to reach you by phone and text. If we can't get access, it's treated as a lockout: 50% of the booked service price applies, minimum $70, and most of it goes to the cleaner whose trip and time slot were spent. Leaving a door code or lockbox instructions in your booking prevents this entirely.

We rebook you with another vetted pro as fast as possible, and recurring clients get priority. You never have to chase anyone down yourself. If we have to cancel on you inside 24 hours, your next cleaning is discounted.

Every service page lists its full checklist and its exclusions, and the checklist page compares all services side by side. If a task isn't on the list, it isn't in the price, and you'll never find that out on cleaning day.

Standard maintains a home that's already at baseline: kitchens, bathrooms, floors, dusting. Deep restores the baseline: baseboards, buildup, soap scum, detail work. First-time clients almost always want deep.

They're flat-priced add-ons on any service, $35 each, so you only pay when you want them. Most move-out clients add both since inspections check them.

Yes, every visit. Prefer specific products for pets, allergies or delicate floors? Set them out and note it in your booking.

Yes, and we'd rather say it upfront: mold, pest and biohazard situations, carpet shampooing, exterior windows and pressure washing, junk hauling, repairs, and anything above safe two-step-ladder height. For those you want a specialist.

Yes. Room-only cleans are common for shared housing and priced for just your space. Ask for a room-only quote.

Vetted, background-checked independent cleaning professionals who work with Blank Canvas Cleaning. We match you with a proven local pro, handle booking, payment and support, and stand behind the result with our 24-hour guarantee.

Yes, every professional in the network passes a background check and is evaluated on real cleaning experience before receiving referrals.

Yes, that's the default for recurring clients. Your cleaner learns your home and preferences, which is why recurring quality stays high.

Yes, most pros are comfortable with pets. Note yours in the booking so we match accordingly, and mention if you want pet-safe products.

Tell us before booking and we'll arrange the documentation your building requires.

If anything about your cleaning isn't right, tell us within 24 hours and we return to fix it at no charge. The checklist defines the scope we hold ourselves to.

Report it right away with photos. We take it seriously, investigate with the cleaner, and work it to a fair resolution. It's rare, and we don't hide from it when it happens.

Us, through the contact form, and a human replies. You never have to negotiate directly with a cleaner about an issue.

An Austin house cleaning service built on one idea: publish the prices, write down the scope, and let people book without a phone call. Standard, deep, move in / move out, Airbnb, apartment and post construction cleaning across the Austin metro plus Dallas-Fort Worth, San Antonio and Houston.

10102 N Lamar Blvd Ste 6, Austin, TX 78753, in north-central Austin just south of 183. The office handles booking, support and operations; cleanings happen at your home.

Yes. Offices, retail, medical and dental suites, salons, studios and small commercial spaces get a written scope and a fixed recurring rate, with after-hours scheduling available. See the commercial cleaning page or send your square footage and frequency for a quote.

Secure online card payment, charged after the cleaning is completed, never before.

Yes, a cleaning makes an excellent gift for new parents, new homeowners and anyone moving. Reach out through the contact form and we'll set it up.