Privacy Policy
Effective date: August 5, 2026. This is a plain-language summary of what we collect and why. TEMPLATE NOTICE: have an attorney review before relying on it.
What we collect
When you request a quote, book a cleaning, contact us or apply to join our network, we collect the information you provide: name, email, phone number, home details (bedrooms, bathrooms, city), and the content of your messages. Our website also collects standard analytics data such as pages visited and device type.
How we use it
- To provide quotes, schedule cleanings and manage your bookings
- To communicate with you by phone, text and email about your quote, booking or inquiry, with your consent given at the time of submission
- To share necessary booking details (name, address, access instructions, service scope) with the independent cleaning professional assigned to your job
- To improve our services and website
Text messaging (SMS) terms
By checking the consent box on our forms, you provide express written consent to receive calls, text messages and emails from Blank Canvas Cleaning about your quote, bookings and account. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or reply HELP for assistance. Consent is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted only as needed to deliver the service you requested. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
What we don't do
We do not sell your personal information. We do not share it with third parties for their own marketing. Cleaning professionals receive only what they need to complete your job.
Data retention and your rights
We keep booking records as long as needed to operate the business and meet legal obligations. You may request a copy of your information or ask us to delete it by reaching out through our contact form.
Cookies and analytics
We use standard analytics tools to understand how the site is used. You can control cookies through your browser settings.
Changes
If this policy changes, the effective date above changes with it.
Contact
Questions about this policy? Use the contact form and we'll respond promptly.